Abercrombie & Fitch Store Leader

1 month ago


Brockton, Massachusetts, United States Abercrombie and Fitch Stores Full time
Job Overview

Abercrombie & Fitch Co. is seeking a highly motivated and results-driven Key Holder to join our team at Bridgewater Commons. As a Key Holder, you will play a critical role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities
  • Leadership and Development: Provide guidance and support to store associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Experience: Foster a positive and engaging store environment that meets the needs of our customers.
  • Communication: Effectively communicate with store associates, management, and customers to ensure seamless operations and exceptional customer service.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and ensure that sales floors are well-organized and easy to navigate.
  • Asset Protection: Implement and maintain effective asset protection strategies to prevent loss and protect company assets.
  • Policies and Procedures Adherence: Ensure that all store associates are aware of and adhere to company policies and procedures.
Requirements
  • At Least One Year of Customer Service Experience: Proven track record of delivering exceptional customer service in a retail environment.
  • Work Ethic: Demonstrated ability to work effectively in a fast-paced environment and meet deadlines.
  • Assertiveness: Confident and assertive communication style with the ability to influence and motivate others.
  • Applied Learning: Ability to apply learning and development principles to improve store results.
  • Attention to Detail: Meticulous attention to detail with a focus on quality and accuracy.
  • Analytical Skills: Strong analytical skills with the ability to analyze data and make informed decisions.
  • Adaptability / Flexibility: Ability to adapt to changing circumstances and priorities.
  • Multi-Tasking: Proven ability to handle multiple tasks and priorities simultaneously.
  • Stress Tolerance: High level of stress tolerance with the ability to remain calm under pressure.
What We Offer
  • Competitive Hourly Rate: $16.85 per hour.
  • Quarterly Incentive Bonus Program: Opportunity to earn additional income through our quarterly incentive bonus program.
  • Paid Time Off: Generous paid time off policy to ensure work-life balance.
  • Paid Volunteer Day: One paid volunteer day per year to give back to the community.
  • Merchandise Discount: Discount on Abercrombie & Fitch merchandise.
  • Medical, Dental, and Vision Insurance: Comprehensive medical, dental, and vision insurance options.
  • Life and Disability Insurance: Life and disability insurance to protect you and your loved ones.
  • Associate Assistance Program: Confidential support and resources to help you navigate life's challenges.
  • Paid Parental and Adoption Leave: Generous paid parental and adoption leave policy.
  • 401(K) Savings Plan: Company-matched 401(k) savings plan to help you save for the future.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed.
  • Opportunities for Career Advancement: Opportunities to advance your career within the company.


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