Store Merchandising Supervisor

3 weeks ago

Brockton, Massachusetts, United States Kohl's Full time
About the Role

We are seeking a highly skilled Merchandising Supervisor to join our team at Kohl's. As a Merchandising Supervisor, you will be responsible for leading our merchandising team to deliver exceptional customer service through sales floor merchandising, pricing, and recovery.

Key Responsibilities
  • Execute store merchandising standards following visual merchandising direction, ensuring product presentation is clear, easy to understand, and compelling to customers.
  • Maintain a well-recovered selling floor, remerchandising and replenishing products as necessary based on sell-through and seasonal changes.
  • Coach, teach, and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards.
  • Execute pricing activities in store, ensuring price changes, sign changes, and ticketing procedures are completed accurately and efficiently.
  • Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards.
  • Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution.
  • Lead with integrity, honesty, and foster a teamwork culture.
  • Exercising good judgment, taking appropriate partners as needed.
  • Model, guide, and provide direction to associates.
  • Demonstrate and coach a customer service mindset, including customer service philosophies, anticipating customer needs, and satisfactorily resolving issues.
  • Lead by example, personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
  • Support strong operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and proper signing.
  • Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed, and partnering with Loss Prevention.
  • Monitor and adjust resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty.
  • Use key performance indicators (KPIs) to make informed business decisions that drive overall store results.
  • Accomplish multiple tasks within established timeframes.
  • Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for the safety of all associates and customers.
  • Key holder responsibilities include opening and closing store processes, and providing direction to associates.
Requirements
  • Must be at least 18 years of age or older.
  • Strong verbal/written communication and interpersonal skills.
  • Flexible availability, including days, nights, weekends, and holidays.
Preferred Qualifications
  • 2 years of experience in retail or a similar industry.
  • Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals.
Essential Functions
  • Ability to perform the accountabilities listed in the "What You'll Do" Section.
  • Ability to satisfactorily complete company training programs.
  • Ability to comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
  • Perform work in accordance with the Physical Requirements section.
Physical Requirements
  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull on a frequent basis.
  • Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

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