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Hotel Operations Manager
2 months ago
We are seeking a seasoned Hotel Manager to lead our team and drive exceptional guest service at our busy hotel. As a creative thinker with a passion for leadership, you will be responsible for introducing new ideas to increase revenue and establishing customer relationships to encourage repeat business.
Key responsibilities include hiring and training new employees, managing all hotel departments, and guaranteeing outstanding guest satisfaction. Our ideal candidate has 5 or more years of experience leading a hotel or hospitality team and is dedicated to providing our customers with a 5-star experience.
Key Responsibilities- Develop and implement an effective marketing strategy to promote hotel services and offerings
- Create a budget to maximize profit margins while balancing costs with guest satisfaction and quality of services
- Guide department leaders in setting goals, objectives, and action plans
- Provide vision, leadership, and strategy to inspire staff to deliver exceptional guest service
- Establish the hotel's reputation for quality through regular inspections of rooms, public areas, and grounds
- 5+ years of experience in hotel or hospitality industry required
- Excellent organizational, communication, and problem-solving skills
- Previous experience as hotel manager, assistant manager, or department manager required
- High school diploma or equivalent GED; degree in hospitality or related field preferred
- Proven customer service experience as manager; strong guest-focused mentality
TPG Hotels and Resorts offers a comprehensive suite of services to hotel owners, delivering exceptional performance and value creation. Our mission is to provide outstanding hospitality acumen and meticulous action, resulting in unparalleled outcomes for our partners.