Hotel Operations Manager

4 weeks ago


Atlanta, Georgia, United States Hilton Garden Inn Perimeter Full time
Job Summary

The General Manager is a key leader responsible for the overall success of the Hilton Garden Inn Perimeter Center hotel. This individual will oversee all aspects of hotel operations, including financial performance, guest satisfaction, and employee engagement.

Key Responsibilities
  • Develop and implement strategies to drive revenue growth and improve profitability
  • Lead and manage a team of department heads to ensure seamless hotel operations
  • Monitor and control expenses to meet budget targets
  • Ensure exceptional guest service and satisfaction through effective communication and problem-solving
  • Develop and implement training programs to enhance employee skills and knowledge
  • Collaborate with the sales team to drive business growth and develop new revenue streams
  • Maintain a safe and secure work environment by adhering to company policies and procedures
  • Conduct regular audits and inspections to ensure compliance with company standards
  • Develop and implement plans to improve hotel amenities and services
Requirements
  • At least 6 years of progressive experience in hotel management or a related field
  • Proven track record of success in driving revenue growth and improving profitability
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Ability to maintain confidentiality and handle sensitive information
Benefits
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • 401(k) retirement plan with company match
  • Opportunities for professional growth and development
  • Recognition and rewards for outstanding performance


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