Assistant General Manager

5 days ago


San Antonio, Texas, United States Discovery Village at Dominion - AL Full time
Job Opportunity

Discovery Village at Dominion is seeking a highly skilled and experienced professional to join our team as an Assistant General Manager/Assistant Executive Director. This role is a key position in our community, responsible for supporting the Campus Executive Director in the overall leadership, management, and success of our Independent Living residences component.

The ideal candidate will possess a strong background in upscale hotel/resort/hospitality experience and demonstrate a commitment to driving a culture of humankindness, instilled with compassion, empathy, and creativity. They will also be aligned with a "resident-first" approach in executing operational efforts and duties, while complementing our loyalty and dedication to our valued team members. Customer service excellence will be paramount in our collaboration.

Key Responsibilities:

  • Ensure Quality Assurance and Regulatory compliance
  • Engage residents and resolve issues and concerns
  • Monitor financial performance and ensure business targets are met
  • Support the Sales Team in achieving occupancy expectations
  • Assist the Campus ED in overseeing departments and ensuring efficient operations and compliance with financial and budget goals

Requirements:

  • Bachelor's degree in Business Administration, Hospital Administration, or a related field
  • Prior leadership experience, preferably in the senior care industry
  • Previous management experience, including hiring, coaching, performance management, daily operations, supervision, and discipline
  • Previous sales experience is a plus
  • Demonstrated success in managing operating expenses
  • Administrator License/certification may be required per state requirements

Benefits:

As a valued member of our team, you will be eligible for a comprehensive benefit package, including medical, dental, vision, life, and disability insurances, paid time off, and paid holidays. You will also be eligible to participate in our outstanding 401(k) plan with company match, Employee Assistance Program, and accident insurance policies.

We are an equal opportunity employer and welcome applications from diverse candidates.



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