Application Support Associate

4 days ago


Orlando, Florida, United States UNITED STATES IMMIGRATION ASSISTANCE LLC Full time

**About the Role:**

We are seeking a skilled and detail-oriented Document Processing Specialist to join our team at UNITED STATES IMMIGRATION ASSISTANCE LLC. In this role, you will be responsible for accurately processing and organizing customer-provided information and supporting documents, as well as communicating effectively with translators and agents to ensure seamless document processing and application completion.

Key Responsibilities:

  • Process and organize customer-provided information and supporting documents into applications and internal systems.
  • Maintain accurate and up-to-date customer records in CRM software.
  • Communicate effectively with translators, agents, and other stakeholders to facilitate smooth document processing and application completion.
  • Collaborate with team members to ensure all documentation meets company and regulatory standards.

Requirements and Qualifications:

  • Prior experience in document management, data entry, customer service, or CRM software utilization is a plus.
  • Strong organizational and time management skills, with ability to prioritize tasks and meet deadlines.
  • Excellent communication and interpersonal skills, with ability to work effectively with diverse teams and stakeholders.

Compensation and Benefits:

  • Estimated annual salary: $50,000 - $65,000, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.


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