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Operations Coordinator

2 months ago

Jacksonville, Florida, United States Vaco Full time

Customer Service Role at Vaco Medical Company

Vaco is seeking a Customer Service Representative for a medical company.

Job Summary:

  • Provide customer support for patients, doctors, and medical facilities
  • Handle customer inquiries and resolve basic support issues
  • Tasks include address changes, processing orders, warranty, or billing/payment

Key Responsibilities:

  • Offer customer support via various channels
  • Act as primary contact for customer issues
  • Troubleshoot problems and determine solutions
  • Document support requests and update customer information
  • Meet job standards such as quality and adherence to schedule
  • Provide guidance to less experienced team members

Essential Skills:

  • Excellent customer service skills
  • Effective communication skills
  • Intermediate computer skills
  • Ability to work independently and in a team

About Vaco:

Vaco values diversity and encourages individuals from various backgrounds to apply.

EEO Notice:

Vaco is an Equal Opportunity Employer and does not discriminate based on various factors as required by law.

Privacy Notice:

Vaco respects privacy and is committed to transparency in policies.