Technical Field Engineer

3 weeks ago


Austin, Texas, United States Mashgin Inc Full time
About the Job

We are seeking a highly skilled Technical Field Engineer to join our team at Mashgin Inc. As a key player in our technical operations, you will be responsible for deploying and installing our technology and hardware across the country, handling customer support tickets, and working directly with product engineers, users, customers, and their clients.

Key Responsibilities
  1. Installation and deployment of kiosks in various locations.
  2. Diagnostic and troubleshooting of technical issues, both remotely and in-person.
  3. Customer service and support via phone calls, emails, texts, video calls, and in-person meetings.
  4. Planning and preparation for deployments, including site visits and coordination with stakeholders.


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