Crisis Care Specialist

10 hours ago


Nashville, Tennessee, United States Centerstone Full time
Job Summary:
Centerstone is seeking a highly skilled Crisis Care Specialist to join our 24/7 crisis intervention team. As a member of this team, you will be responsible for providing brief clinical screenings, risk assessments, and service linkage for individuals experiencing emotional distress.

Key Responsibilities:
  • Conduct telephonic or chat clinical screenings and risk assessments to assess for suicide, safety, and identify appropriate community resources.
  • Answer crisis contacts via Zoom contact center or chat/text platform to assess for suicide, safety, and identify appropriate community resources.
  • Conduct follow-up calls for individuals deemed moderate to high risk for suicide.
  • Meet ethical and clinical standards in compliance with all accreditation.
  • Participate in ongoing supervision, training, and team meetings.
  • Demonstrate high-level customer service skills and professional etiquette.
  • Promote a departmental culture of cooperation and collaboration with other cross-functional departments, community agencies, hospitals, mental health consumers, and the public at large.

Requirements:
  • Bachelor's degree in behavioral science, psychology, social work, or related field.
  • Six months to one year of crisis experience required.
  • Excellent communication and computer skills.
  • Ability to multi-task in a high-stress environment.

Benefits:
  • Medical, dental, and vision health coverage.
  • Flexible Spending and Health Savings Accounts.
  • 403b retirement plan with company match.
  • Paid time off and ten paid holidays.
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid).


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