Field Claims Representative II-Property
6 days ago
Society Insurance is seeking an experienced Field Claims Representative II (property focused) to join our Claims Team. This position has a first-party property loss focus and will serve Society's policyholders in the Illinois/Iowa Quad Cities territory. This role will resolve moderate-to-severe claims on multiple lines of coverage by performing field investigations, determining and documenting losses, and negotiating out-of-court settlements throughout the claims territory.
Key Responsibilities- Settles moderate to severe claims by determining insurance carrier's liability; reaching agreement with claimant according to policy provisions; and handling mediations, arbitrations, and subrogation within authority level.
- Determines coverage by meeting with insureds; securing evidence; inspecting losses; investigating incidents; interpreting policy coverages; explaining coverages; and determining subrogation and salvage.
- Documents required repairs by scoping property losses; hiring necessary experts; obtaining costs and prices; preparing estimates; and reviewing business interruption exposures.
- Develops and maintains expertise in specified line(s) of business. Mentors and trains claims representatives in area(s) of claims expertise by assisting in identifying training needs and opportunities.
- May be involved with litigation by analyzing negotiated settlement options; evaluating evidence; and overseeing attorneys in the handling of discovery and settlement.
- Completes claims by obtaining, providing, and exchanging information and agreements with contractors, attorneys, health care providers, and other third parties.
- Provides claims information by documenting claims transactions of assigned files in compliance with company and state requirements; and preparing loss development reports.
- Contributes to team effort by participating on catastrophe teams.
- Assists home office claim representatives on claims in assigned coverage territories.
- Ensures company guidelines and procedures are followed by overseeing independent adjusters during investigations; and overseeing attorneys in the handling of discovery and settlement.
We are looking for a motivated and detail-oriented individual who enjoys communicating and building relationships with others. You should be composed, cool under pressure, and able to negotiate without damaging relationships. You should hold yourself accountable and accept ownership for your scope of responsibility. You should enjoy analyzing, investigating, and using the facts to make decisions. You should be naturally curious and have a desire to know more.
Requirements- Bachelor's Degree and 5+ years of claims-handling experience OR 7+ years of field claims-handling experience
- Technical proficiency in Commercial Property and/or Casualty Claims
- Familiarity with technology to include Microsoft Office, spreadsheets, and Internet.
- Ability to obtain and maintain proper licensing prior to handling a state that requires it.
- Valid driver's license and a satisfactory driving record.
- Physical ability to climb a ladder to access a roof and ability to lift up to 10 pounds.
- Professional designations of AIC, ARM, CIC, CPCU or equivalent coursework highly preferred.
- Familiarity with estimating software highly preferred.
We offer a comprehensive benefits package, including salary with bonus plan, health, dental, life, and vision insurance. We also offer retirement plans, including traditional or Roth 401(k), defined contribution plan, and profit-sharing plan. We offer work-life balance, including company-paid holidays, flexible scheduling, PTO, and telecommuting options. We also offer education and career development opportunities, including career coaching, company-paid courses, student loan and tuition reimbursement. We offer community involvement opportunities, including charitable match, paid volunteer time, and team sponsorships. We also offer wellness programs, including employee assistance program, wellness initiatives/rewards, health coaching, and more.
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Field Claims Representative II
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Fond du Lac, Wisconsin, United States Society Insurance Company Full timeAbout the RoleWe are seeking an experienced Field Claims Representative II (property focused) to join our Claims Team at Society Insurance Company.This position has a first-party property loss focus and will serve our policyholders in the Illinois/Iowa Quad Cities territory.The successful candidate will resolve moderate-to-severe claims on multiple lines of...
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