Patient Access Representative II

1 day ago


Fond du Lac, Wisconsin, United States SSM Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative II to join our team at SSM Health. As a Patient Access Representative II, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures and gather necessary demographic, insurance, and clinical information for the procedure.

Key Responsibilities
  • Gather information from patients and enter into appropriate databases, seeking resources to resolve issues about procedure type, date, or location.
  • Schedule patient procedures efficiently, coordinating and communicating schedules.
  • Assist with insurance pre-certification/authorization and provide counseling to patients regarding pre-service requirements and instructions.
  • Perform clerical and reception duties associated with patient registration, identifying process improvement opportunities and participating in improvement plans.
Requirements
  • High School diploma/GED or 10 years of work experience.
  • One year of experience in a healthcare setting.
  • Ability to work in a fast-paced environment, frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
Working at SSM Health

SSM Health is an equal opportunity employer. We are committed to providing a work environment that is inclusive and respectful of all employees. We do not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.



  • Fond du Lac, Wisconsin, United States SSM Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative II to join our team at SSM Health. As a Patient Access Representative II, you will play a critical role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesCommunication and Scheduling: Communicate with patients, participants, and staff...


  • Fond du Lac, Wisconsin, United States SSM Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative II to join our team at SSM Health. In this role, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures and gather necessary demographic, insurance, and clinical information.Key...


  • Fond du Lac, Wisconsin, United States SSM Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative II to join our team at SSM Health. In this role, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures and gather necessary demographic, insurance, and clinical information.Key...


  • Fond du Lac, Wisconsin, United States SSM Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative II to join our team at SSM Health. In this role, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures and gather necessary demographic, insurance, and clinical information.Key...


  • Fond du Lac, Wisconsin, United States SSM Health Full time

    Job SummaryWe are seeking a skilled Patient Access Representative PRN Float to join our team at SSM Health. As a PRN Float, you will have the opportunity to work in various departments, providing exceptional patient care and administrative support.Key ResponsibilitiesGather patient information and enter it into our database, ensuring accuracy and...


  • Fond du Lac, Wisconsin, United States SSM Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at SSM Health. As a key member of our clinical staff, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures and gather necessary demographic, insurance, and clinical...


  • Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    About the RoleWe are seeking an experienced Field Claims Representative II to join our Claims Team. This position has a first-party property loss focus and will serve our policyholders in the Illinois/Iowa Quad Cities territory.The successful candidate will resolve moderate-to-severe claims on multiple lines of coverage by performing field investigations,...


  • Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    {"About the Role": "Protecting Policyholders' InterestsSociety Insurance is seeking an experienced Field Claims Representative II (property focused) to join our Claims Team. This position has a first-party property loss focus and will serve Society's policyholders in the Illinois/Iowa Quad Cities territory.This role will resolve moderate-to-severe claims on...


  • Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    About the RoleWe are seeking an experienced Field Claims Representative II (property focused) to join our Claims Team at Society Insurance Company.This position has a first-party property loss focus and will serve Society's policyholders in the Illinois/Iowa Quad Cities territory.The successful candidate will resolve moderate-to-severe claims on multiple...


  • Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    About the RoleWe are seeking an experienced Field Claims Representative II to join our Claims Team. This position has a first-party property loss focus and will serve Society's policyholders in the Illinois/Iowa Quad Cities territory.The successful candidate will resolve moderate-to-severe claims on multiple lines of coverage by performing field...


  • Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    About the RoleWe are seeking an experienced Field Claims Representative II (property focused) to join our Claims Team at Society Insurance Company. This position has a first-party property loss focus and will serve our policyholders in the Illinois/Iowa Quad Cities territory.This role will resolve moderate-to-severe claims on multiple lines of coverage by...


  • Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    About the RoleWe are seeking an experienced Field Claims Representative II (property focused) to join our Claims Team at Society Insurance Company.This position has a first-party property loss focus and will serve our policyholders in the Illinois/Iowa Quad Cities territory. The successful candidate will resolve moderate-to-severe claims on multiple lines of...


  • Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    About the RoleWe are seeking an experienced Field Claims Representative II (property focused) to join our Claims Team at Society Insurance Company. This position has a first-party property loss focus and will serve our policyholders in the Illinois/Iowa Quad Cities territory.This role will resolve moderate-to-severe claims on multiple lines of coverage by...


  • Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    {"About the Role": "As a Field Claims Representative II - Property Focus at Society Insurance Company, you will be responsible for resolving moderate to severe claims on multiple lines of coverage by performing field investigations, determining and documenting losses, and negotiating out-of-court settlements throughout the claims territory.Your key...


  • Fond du Lac, Wisconsin, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesGreets patients and visitors, responds to routine...


  • Fond du Lac, Wisconsin, United States Society Insurance Company Full time

    About the RoleWe are seeking an experienced Field Claims Representative II (Property Focused) to join our Claims Team. This position has a first-party property loss focus and will serve Society's policyholders in the Illinois/Iowa Quad Cities territory.This role will resolve moderate-to-severe claims on multiple lines of coverage by performing field...


  • Fond du Lac, Wisconsin, United States Advocate Health Full time

    Job SummaryAs a Patient Service Representative Lead at Advocate Health, you will play a critical role in ensuring a seamless and exceptional patient experience. This leadership position requires a unique blend of customer service, operational, and leadership skills to drive excellence in patient access and flow.Key ResponsibilitiesLeadership and Team...

  • Clinical Partner II

    1 week ago


    Fond du Lac, Wisconsin, United States SSM Health Full time

    Job SummaryWe are seeking a skilled Clinical Partner II to join our team at SSM Health. As a Clinical Partner II, you will play a vital role in providing exceptional patient care and support to our patients and families.ResponsibilitiesAssist in performing a variety of nursing care services for patients, including bathing, ambulating, feeding, and personal...


  • Fond du Lac, Wisconsin, United States Advocate Aurora Health Full time

    About the RoleWe are seeking a highly skilled and experienced Patient Service Representative Lead to join our team at Advocate Aurora Health. As a key member of our healthcare operations team, you will be responsible for providing exceptional patient care and support, while also leading and mentoring our patient service staff.Key ResponsibilitiesProvide...

  • Clinical Partner II

    1 week ago


    Fond du Lac, Wisconsin, United States SSM Health Full time

    Job SummaryWe are seeking a skilled Clinical Partner II to join our team at SSM Health. As a Clinical Partner II, you will play a vital role in providing high-quality patient care and supporting our nursing staff.ResponsibilitiesAssist in performing various nursing care services for patients, including bathing, ambulating, feeding, and personal...