Customer Service Representative

6 days ago


Southfield, Michigan, United States Sam's Club Full time
Company Overview
Sam's Club is a membership-based warehouse club that offers a wide range of products and services to its members. Our goal is to provide an exceptional shopping experience for our members, while also providing opportunities for growth and development for our associates.

We are seeking a Member Assistant - Cart Attendant to join our team in Southfield, MI. As a Member Assistant - Cart Attendant, you will be responsible for ensuring that our members have a positive shopping experience by assisting them with their purchases, answering any questions they may have, and maintaining a clean and organized store environment.

The hourly wage range for this position is $16.00 to $23.00, with additional compensation in the form of premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Job Description
We are looking for a highly motivated and detail-oriented individual who is able to work effectively in a fast-paced environment. The ideal candidate will have excellent customer service skills, be able to multitask and prioritize tasks, and be able to work independently with minimal supervision.

In this role, you will be responsible for:
* Assisting members with their purchases and answering any questions they may have
* Maintaining a clean and organized store environment, including sweeping and cleaning the parking lot
* Assisting members with loading and unloading their vehicles
* Providing exceptional customer service to members across the club as needed

Required Skills and Qualifications
To be successful in this role, you will need to possess the following skills and qualifications:
* High school diploma or equivalent required
* 1-2 years of retail experience preferred
* Excellent customer service skills
* Ability to multitask and prioritize tasks
* Ability to work effectively in a fast-paced environment

Benefits
As a Sam's Club associate, you will be eligible for a comprehensive benefits package, including health insurance, 401(k), and paid time off. You will also receive access to training and development programs to help you advance your career within the company.

Others
We are committed to providing a safe and inclusive work environment for all of our associates. We offer competitive pay, opportunities for advancement, and a range of benefits to support your overall well-being.

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