Medical Assistant/Clinical Office Coordinator

4 days ago


Concord, Massachusetts, United States Emerson Hospital Full time
Job Title: Medical Assistant/Clinical Office Coordinator

Emerson Hospital is seeking a highly skilled Medical Assistant/Clinical Office Coordinator to join our team. As a Medical Assistant/Clinical Office Coordinator, you will play a vital role in ensuring patient preparation and supporting the physician(s) with clinical and office duties.

Key Responsibilities:
  • Greet patients upon arrival and maintain the orderliness of the reception area and front desk, ensuring patient confidentiality.
  • Capture and enter high-quality patient demographic and financial information.
  • Identify insurance coverage and payer requirements for hospital services, process insurance verification, prior authorizations, and other basic benefit information for patients.
  • Assist with billing functions and work with the billing company.
  • Process patients quickly and accurately through the computer-based scheduling system for future appointments and/or testing as appropriate for patient care.
  • Prepare patients for physician examination, including vital signs prior to the exam.
  • Enter medication into the Lahey A Chart System for the physician to reconcile.
  • Assist the physician during examination.
  • Follow up with patients regarding test results following the physician's evaluation.
  • Order necessary office and medical supplies and ensure the security of all medications.
  • Maintain and support patients' rights to care, privacy, and respect.
Requirements:
  • Education: High School Diploma or equivalent required; completion of a Medical Assistant course preferred.
  • Experience: Two to Four years of relevant work experience as a Medical Assistant in a medical/physician's office preferred.
  • Licensure and/or Certification: State Certification preferred but not required.
  • Skills: Computer skills, ability to maintain confidential information, strong interpersonal communication skills, customer service skills.


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