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Senior Product Management Specialist

2 months ago

Palo Alto, California, United States Stanford University Full time

Position Overview:

This role is a fixed-term, full-time position that may be extended based on funding availability.

Department Overview:
Stanford University's Vice Provost and Dean of Research (VPDoR) is pivotal in enhancing the institution's research initiatives and promoting innovation across various fields. The department is committed to facilitating and endorsing groundbreaking research that tackles global issues, playing a significant role in shaping the university's research strategy, managing interdisciplinary collaborations, and ensuring adherence to the highest standards of integrity and ethical practices in research activities. Additionally, the VPDoR is proactive in addressing potential conflicts of interest (COI) and conflicts of commitment (COC) among faculty members, overseeing the reporting process to maintain transparency and accountability.

Diversity Commitment:

  • We cultivate a hub of innovation through diverse disciplines and perspectives.
  • We ensure equitable access and opportunities for all community members to excel in their work, irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.
  • We value and listen to all colleagues who contribute diverse viewpoints to foster a respectful community.
  • We promote a culture of belonging, equity, and safety.
  • We integrate these values into our educational, research, and operational excellence.

Role Summary:
As a vital member of the VPDoR organization, your position as a Business Analyst for the OPACS system will be crucial in enhancing and optimizing the platform. In this dynamic role, you will undertake a variety of product management and business analysis tasks aimed at improving OPACS capabilities. Your responsibilities will include stakeholder engagement, conducting user interviews, and collaborating with faculty and COI/COC evaluators to identify their needs. Leveraging your expertise, you will spearhead user journey mapping, stakeholder requirements gathering, and the translation of business requirements and user stories into detailed engineering specifications.

Working closely with the engineering team and end-user stakeholders, you will play a key role in refining requirements and overseeing the development process from a product management perspective. Your duties will also encompass managing MVP (Minimum Viable Product) testing and participating in end-user pre-release testing to ensure the system meets high standards of functionality and user satisfaction. The primary objective of your role will be to alleviate the workload on faculty and COI/COC evaluators, enhance the user experience, and implement a strategic roadmap of features aligned with research compliance guidelines. Your contributions will be essential in maintaining the OPACS system as a leading, user-friendly platform that upholds the university's commitment to research integrity and excellence.

Key Responsibilities:

  • Convert business processes into system requirements and/or develop system solutions.
  • Evaluate new business requirements, assess the feasibility of enhancement requests, and analyze current system functionality and user needs.
  • Define functional analysis and design, collaborating with developers and analysts to recommend solutions and resolve system issues.
  • Research and assess software to determine its relevance and suitability for existing or proposed business systems; assist in creating preliminary and detailed system design documentation.
  • Conduct testing of new systems, upgrades, and patches for existing systems; plan, execute, and document testing results.
  • Create instructional materials, training resources, and job aids.
  • Assist users in resolving complex problems or issues related to management and business systems.
  • Analyze data and provide datasets for user analysis, which may include developing operational and analytical reports for end users.
  • Coordinate with external vendors or partners in support of business systems, which may involve system development, implementation, and/or operations.
  • Facilitate the implementation of new or modified business systems.

Your Role:

  • Collaborate with business stakeholders to comprehend, synthesize, and analyze business challenges and their solutions using various methods (e.g., interviews, document analysis, requirements workshops, surveys, data analysis, etc.).
  • Design solutions to tackle complex business challenges while balancing business needs, usability, system consistency, simplicity, and maintainability.
  • Facilitate consensus on solution design between business and technical teams.
  • Document detailed functional system requirements with supporting artifacts (e.g., mock-ups, prototypes, workflow diagrams, detailed requirements, etc.).
  • Represent business partners while working closely with the IT team to clarify business needs and solutions throughout the implementation process.
  • Provide demonstrations, facilitate user acceptance testing, and secure business partner approval of newly developed functionalities.

Required Knowledge, Skills, and Abilities:

  • Proven experience as a Business or Systems Analyst / Product Manager with a background in complex business applications.
  • Strong problem-solving and analytical skills with a logical and systematic approach to challenges.
  • Genuine interest in collaborating with end users to understand their needs and enhance their experience.
  • Proficient in User Interface design and experienced in crafting effective system solutions.
  • Self-driven and proactive in achieving goals beyond the minimum requirements.
  • Able to manage multiple initiatives simultaneously and prioritize tasks effectively.
  • Detail-oriented with a commitment to accuracy.
  • Excellent written and verbal communication, active listening, problem-solving, conflict resolution, and interpersonal skills.
  • Collaborative team player with an energetic attitude.
  • Experience delivering solutions for faculty and researchers at Stanford University is advantageous.
  • Solid understanding of technical problems and solutions, particularly regarding database applications.
  • Willingness to learn and grow.

Minimum Qualifications:
Education & Experience:
A Bachelor's degree and three years of relevant experience or a combination of education and relevant experience.

Physical Requirements:

  • Constantly perform desk-based computer tasks.
  • Occasionally stand/walk, use a telephone.
  • Frequently sit, grasp lightly/fine manipulation.
  • Rarely write by hand, lift/carry/push/pull objects weighing up to 10 pounds.

Working Conditions:

  • May require extended hours to meet project deadlines.

Work Standards:

  • Interpersonal Skills: Demonstrates the ability to collaborate effectively with Stanford colleagues and clients, as well as with external organizations.
  • Promote a Culture of Safety: Shows commitment to personal responsibility and values safety; communicates safety concerns; engages in safe behaviors based on training and lessons learned.
  • Compliance: Expected to adhere to all applicable University policies and procedures.

This position is open to candidates across the United States. Compensation will be determined based on various factors, including the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable roles.

At Stanford University, base pay is just one aspect of the comprehensive rewards package. Detailed information on Stanford's extensive range of benefits and rewards is available during the hiring process.

Why Stanford is an Ideal Workplace:
Imagine a world transformed by research and innovation. Stanford University has played a significant role in shaping modern society. Supporting this mission is our diverse and dedicated staff. We seek talent driven to impact the future of our legacy. Our culture and unique benefits empower you with:

  • Opportunities for Growth: We offer career development programs, tuition reimbursement, and access to enriching events.
  • A Supportive Culture: We provide excellent retirement plans, generous time-off, and family care resources.
  • Health and Wellness: Access to fitness facilities and health care benefits.
  • Engaging Environment: Explore historic sculptures, trails, and museums.
  • Valuable Resources: Enjoy free commuter programs, ridesharing incentives, and discounts.

The job duties listed are typical examples of work performed by positions in this classification and are not intended to be a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties may vary based on departmental needs without altering the general nature and scope of the job or level of responsibility.

Consistent with legal obligations, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring accommodations during the application or hiring process should contact Stanford University Human Resources.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.