Boat Service Manager

1 day ago


Council Bluffs, Iowa, United States Bass Pro Shops Full time
Job Summary

We are seeking a highly skilled and experienced Boat Service Manager to join our team at Bass Pro Shops. As a key member of our marine operations team, you will be responsible for overseeing the daily activities of our boat service department, ensuring that our customers receive exceptional service and that our team members are equipped to provide it.

Key Responsibilities
  • Supervise and direct the activities of the boat service team, ensuring that all work is completed to the highest standards and on time.
  • Manage and maintain accurate records of all boat service activities, including work orders, inventory, and customer interactions.
  • Develop and implement processes and procedures to improve efficiency and productivity in the boat service department.
  • Collaborate with other departments, including sales and customer service, to ensure seamless communication and a positive customer experience.
  • Provide training and coaching to team members to ensure they have the skills and knowledge needed to provide exceptional service to our customers.
Requirements
  • 2-4 years of experience in a marine service or repair environment.
  • Proven leadership and supervisory skills, with the ability to motivate and direct a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, team members, and other stakeholders.
  • Ability to analyze problems and develop effective solutions.
  • Knowledge of marine repair and maintenance procedures and practices.
What We Offer

Bass Pro Shops offers a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan. We also offer opportunities for professional growth and development, as well as a fun and dynamic work environment.


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