Front of the House Staff Member

4 weeks ago


Honolulu, Hawaii, United States The Boiling Crab Full time

Job Purpose: As a Front of the House Staff member at The Boiling Crab, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your friendly demeanor and excellent customer service skills will ensure that our guests feel welcome and valued.

Key Responsibilities:

  • Greet guests and assist with seating to maximize table turnover efficiency.
  • Process orders through the POS terminal with accuracy and efficiency.
  • Respond to guests' requests and anticipate their needs throughout the seating process.
  • Provide exceptional customer service, addressing comments, complaints, and questions in a professional manner.
  • Follow all health, safety, sanitation, and security standards to maintain a clean and safe environment.

Requirements:

  • Previous experience in a full-service restaurant, preferably with a similar role.
  • Ability to work in a team-oriented atmosphere and adapt to changing situations.
  • Basic knowledge of POS systems and ability to learn and use them efficiently.
  • Excellent customer service and communication skills.

Benefits:

  • Free and discounted meals for you and your loved ones.
  • Sick pay according to state and local laws.
  • Eligibility for employee benefits, including medical, dental, vision, and voluntary life insurance, upon full-time employment.

About Us: The Boiling Crab is a casual, family-friendly restaurant specializing in Louisiana-style Cajun seafood. We pride ourselves on providing an exceptional dining experience, with a focus on warm hospitality and excellent service.



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