Business Systems Transformation Specialist

7 days ago


Boise, Idaho, United States Pacific Northwest National Laboratory Full time

About the Role

Pacific Northwest National Laboratory (PNNL) is seeking a highly skilled Business Systems Transformation Specialist to join our team. As a key member of our Business Services Directorate, you will play a critical role in modernizing and transforming our core business systems.

Key Responsibilities

  • Facilitate working sessions and communication with diverse stakeholder groups, including executive and senior management, R&D staff, and information technology staff.
  • Elicit and analyze business requirements, rules, and improvement opportunities.
  • Document business processes and knowledge using standard tools, such as business process diagrams, data models, and business rules.
  • Identify process interfaces, gaps, variances, inconsistencies, and user experiences.
  • Develop improvement agendas and business cases for potential business solutions.
  • Serve as a liaison to facilitate the design and development of technical solutions between business stakeholders and solution providers.

Requirements

  • BS/BA and 5 years of relevant experience, or MS/MA or higher and 3 years of relevant experience.
  • Experience in process modeling and design, organizational development, operational and business support, or related field.
  • Excellent communication skills, facilitation skills, and experience with change management.

About PNNL

PNNL is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. We offer a dynamic research environment, excellent benefits, and a chance to work on meaningful science, innovations, and outcomes for the U.S. Department of Energy and other sponsors.



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