Sales Representative with Plumbing Background
2 days ago
A. D. Susman is seeking a skilled Counter Sales Specialist with Plumbing Expertise to join our team in League City or 288 South. This full-time position offers a competitive salary and performance-based profit sharing, as well as opportunities for professional development and career advancement. The ideal candidate will have strong communication and interpersonal skills, with the ability to learn to safely operate a forklift and other material-handling equipment.
Key Responsibilities:
· Customer Engagement: Greet customers promptly and provide friendly, knowledgeable assistance to address their needs and inquiries.
· Order Processing: Accurately process sales orders, including taking product requests, providing pricing, and ensuring correct quantities are entered.
· Product Knowledge: Maintain an in-depth understanding of product offerings to recommend solutions that meet customer requirements effectively.
· Inventory Management: Assist in monitoring inventory levels, restocking shelves, and ensuring product displays are organized and appealing.
· Sales Support: Collaborate with team members to achieve sales goals and contribute to overall business growth through upselling and cross-selling techniques.
· Customer Relationship Management: Build and maintain strong relationships with customers to encourage repeat business and enhance customer satisfaction.
· Problem Resolution: Address customer concerns or complaints promptly and professionally, escalating issues as needed.
· Sales Reporting: Maintain accurate records of sales transactions and customer interactions for reporting and follow-up purposes.
· Safety and Cleanliness: Ensure the sales area is clean, organized, and adheres to safety protocols to provide a safe shopping environment.
· Training and Development: Participate in ongoing training sessions to stay updated on product knowledge, sales techniques, and industry trends.
Qualifications:
Education: High school diploma or equivalent; additional education or certifications in sales or customer service is a plus.
Experience: Previous experience in counter sales or customer service, preferably in a wholesale environment.
Benefits:
- Competitive salary and performance-based profit sharing.
- Health, dental, and vision insurance.
- Retirement cash savings plan.
- Paid time off and holidays.
- Opportunities for professional development and career advancement.
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