Client Services Representative-Negotiator Full-Time 8:30-5:00PM, Training Provided
21 hours ago
Family Credit Management is seeking a skilled Client Services Representative to join our team. As a Client Services Representative, you will be responsible for providing exceptional customer service to our clients, negotiating with creditors, and ensuring that all aspects of our program are running smoothly.
Key Responsibilities
- Provide professional, effective, and compassionate communication to clients through phone conversations, emails, and chats.
- Exceptional follow-up with clients and creditors to ensure all concerns are resolved promptly and thoroughly.
- Work independently while taking direction from management.
- Utilize computer-based office experience to perform tasks efficiently.
- Assist management in various tasks and projects.
Requirements
- Excellent communication skills.
- Good attitude and ability to work with multiple people daily.
- Exceptional follow-up skills.
- Computer literacy and ability to type 30WPM.
- Background in customer service, banking, or business relations preferred.
Benefits
Full-time employees enjoy health, dental, vision, life insurance, 401(k) retirement plan, and paid vacation.
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