Client Accounts Representative

1 day ago


Rockford, Illinois, United States Rosecrance Inc. Full time
Job Summary

Rosecrance Inc. is seeking a highly skilled Client Accounts Representative to manage and maintain client business accounts. The ideal candidate will have excellent communication skills, experience in handling third-party insurance claims, and a strong understanding of financial management.

Key Responsibilities:

  • Process third-party insurance claims for patients, including benefit determination and verification.
  • Conduct individual case benefit negotiations with clients and their families.
  • Provide information to staff regarding client financial information and notify them of proper funding classification.
  • Conduct registration with new and returning clients, including demographic information and opening paperwork.
  • Verify and update financial eligibility and authorizations for clients.
  • Assist clients with Medicaid application processes and coordinate payment activities.
  • Maintain accurate funding documentation and reports for fiscal management.

Requirements:

  • High school diploma or equivalent.
  • Minimum two years of experience in handling third-party insurance claims.
  • Excellent verbal communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.

Benefits:

  • Competitive salary based on education and experience.
  • Medical, dental, and vision insurance.
  • 401(k) plan with employer match.
  • Tuition assistance and licensure/certification reimbursement.
  • Paid time off and sick leave.

About Us:

Rosecrance Inc. is a leading non-profit provider of comprehensive behavioral health services. We are dedicated to helping individuals and families overcome substance abuse and mental health challenges.



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