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Seafood Team Leader

2 months ago

Riverdale Park, Maryland, United States Whole Foods Market Full time
Job Summary

We are seeking a highly motivated and experienced Team Leader to join our Seafood Department at Whole Foods Market. As a Team Leader, you will be responsible for leading and developing a high-performing team, driving sales growth, and ensuring exceptional customer service.

Key Responsibilities
  • Leadership and Team Development
    • Lead and develop a high-performing team of seafood associates
    • Coach and mentor team members to achieve sales and customer service goals
    • Conduct regular performance evaluations and provide constructive feedback
  • Sales and Merchandising
    • Develop and maintain creative store layouts and product merchandising
    • Work with the team to achieve sales, purchasing, and labor targets
    • Assist with analysis of sales reports and labor data
  • Customer Service
    • Provide exceptional customer service and respond promptly to customer needs and questions
    • Maintain awareness of customer flows and needs and direct team members as necessary
  • Inventory Management
    • Assist with ordering and inventory management
    • Monitor inventory levels and report any discrepancies
  • Store Operations
    • Ensure compliance with company policies and procedures
    • Maintain a clean and safe working environment
Requirements
  • 18+ months retail team member experience and 6+ months of supervisory experience
  • High energy and enthusiasm for our products and company philosophy
  • Proficient mathematical skills for assessing financial performance and managing inventory
  • Excellent interpersonal, motivational, team building, and customer relationship skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Ability to lift 50 pounds and stand/walk for 6-8 hours in an 8-hour workday
Working Conditions
  • Exposure to FDA-approved cleaning chemicals
  • Exposure to temperatures up to 90 degrees Fahrenheit
  • Ability to work in a wet and cold environment
  • Ability to handle knives and other cutting equipment
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed