Data Entry Specialist

2 days ago


Winnetka, Illinois, United States Medix Full time

Medix is seeking a skilled Data Entry Specialist to join their team. The ideal candidate will have a strong background in data management and be proficient in computer use. The role involves generating trending reports of complaints and initiating corrective action requests. The successful candidate will also be responsible for updating and ensuring accuracy in the SAP Complaint System, conducting product complaint investigations, and writing summary letters for complaint investigations.

Key responsibilities include:

  • Generating trending reports of complaints and initiating corrective action requests
  • Updating and ensuring accuracy in the SAP Complaint System
  • Conducting product complaint investigations through sample performance testing, image evaluation, historical data analysis, and other techniques
  • Writing summary letters for complaint investigations
  • Issuing credits, coordinating servicing, replacement orders, and RGAs as needed for complaint resolution
  • Following up with the sales team on outstanding issues within established time frames
  • Coordinating and tracking rework/stock checks of products as required in response to complaints
  • Maintaining compliance with QST and ISO regulations, as well as company policies and procedures

Benefits include:

  • Supplemental medical, dental, vision coverage
  • Term life insurance plan
  • PTO accrual
  • 401K

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