Customer Service Representative

2 weeks ago


Winnetka, Illinois, United States Illinois Division Full time
Job Description

We are seeking a highly skilled and customer-focused Cashier/Receptionist to join our team at the Illinois Division. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling cash transactions, and ensuring a smooth and efficient experience for our customers.

Key Responsibilities:
  • Customer Service: Respond to customer inquiries, resolve issues, and provide information in a professional and courteous manner.
  • Cash Handling: Process cash, check, and credit card transactions, and maintain accurate records of sales and customer interactions.
  • Switchboard Operations: Answer and direct phone calls, and provide assistance to customers and staff as needed.
  • Clerical Support: Assist with various administrative tasks, such as data entry, filing, and report preparation.
  • Team Collaboration: Work closely with other team members to ensure seamless communication and a positive customer experience.
Requirements:
  • Customer Service Experience: Proven ability to provide exceptional customer service in a fast-paced environment.
  • Cash Handling Skills: Experience with cash handling and basic accounting principles.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers and staff.
  • Availability: Availability to work flexible hours, including evenings and weekends.


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