Technical Business Solutions Analyst
1 day ago
We are seeking a highly skilled Technical Business Solutions Analyst to join our team at SAGE IT. As a key member of our organization, you will play a critical role in leading projects and working closely with business and technical stakeholders to deliver high-quality solutions.
Key Responsibilities- Project Leadership: Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
- Project Management: Manage various Salesforce projects, including gathering information, planning, and executing projects.
- Solution Documentation: Formulate and maintain Salesforce solution documentation, including process flows, data models, and technical specifications.
- Backlog Grooming: Familiarity with the backlog grooming process, attributes, review, and approval process.
- Scope Management: Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process.
- Business Requirements: Maintain a functional grasp of the business requirements and project solutions.
- Stakeholder Management: End of Sprint Demo to the stakeholder and test the functionality before QA handoff.
- User Story Refinement: Lead User Story refinement sessions.
- Sprint Backlog Management: Manage Sprint backlog.
- Scrum Sessions: Participate/Lead Scrum sessions.
- Solution Architecture: Provide input/work closely with Solution Architects in defining solutions.
- Requirements Refinement: Lead sessions with business and technical resources to derive requirements and solutions.
- Product Roadmap: Work with business teams to refine and prioritize requirements.
- Solution Design Document: Create the Solution Design Document for every functionality before release.
- Experience: Minimum 5 years of experience with SFDC.
- Project Leadership: Minimum 3 years of experience leading SFDC projects or performing the role of Technical Analyst/Business Analyst on SFDC projects.
- Industry Experience: Minimum 3 years experience in Telecommunications, preferably in the Enterprise space.
- Communication Skills: Excellent communication skills (written/verbal).
- Problem-Solving Skills: Demonstrated ability to ask probing questions to drive out requirement gaps and potential risks.
- Leadership Experience: Experience leading complex projects and matrixed teams.
- Solution Architecture Experience: Solution Architecture experience with SFDC a plus.
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