Member Support Specialist

7 days ago


Missoula, Montana, United States Clearwater Credit Union Full time
About the Role

Clearwater Credit Union, a leading financial institution in Montana, is looking for a talented Member Support Specialist to join our team in Missoula, MT. As a Universal Associate, you will be responsible for delivering exceptional service to our members by providing guidance on financial products, managing accounts, and facilitating transactions.

The ideal candidate will possess excellent communication skills, be flexible, and thrive in a fast-paced environment. You will work closely with colleagues to ensure seamless delivery of services, identify opportunities to build relationships with members, and contribute to the success of our strategic goals.

Responsibilities:
  • Provide expert advice on financial products and services to members
  • Manage member accounts, including opening and closing accounts, updating records, and researching issues
  • Process transactions, handle inquiries, and resolve member concerns
  • Stay up-to-date with changes in products and services, ensuring accurate knowledge to advise members
  • Collaborate with colleagues to achieve team objectives and support cross-functional initiatives

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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