Customer Support Specialist

22 hours ago


New Caney, Texas, United States Calzada Limited Full time
Job Title

Customer Service

About the Role

We are seeking a bright, articulate individual with excellent written and oral communication skills to assist our customers with their concerns.

This role involves resolving or delegating customer support issues with minimal supervision, participating in strategic planning for the development of the customer support department, and contacting suppliers/shippers to resolve customer support issues or concerns.

The ideal candidate will provide prompt responses to customer concerns, gather information for resolution, file damage claims, and monitor the status of open customer support concerns through resolution.

Responsibilities also include direct customer contact by telephone, email, and fax, addressing customer concerns in a friendly, confident, and timely manner, and performing other duties as assigned.

Salary: $45,000 - $60,000 per year



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