Customer Experience Specialist

2 days ago


New Caney, Texas, United States Sherwin-Williams Full time
Job Description: We are seeking a skilled Customer Experience Specialist to join our retail team at Sherwin-Williams. This exciting opportunity offers a competitive salary range of $45,000 - $60,000 per year, depending on experience, and provides the chance to work in a dynamic and fast-paced environment.

About the Role: As a Customer Experience Specialist, you will be responsible for creating memorable customer experiences by listening to their needs, making recommendations, and resolving any issues that may arise. You will also play a critical role in maintaining a clean and organized store environment, ensuring that customers receive a consistent and positive shopping experience.

Responsibilities:
  • Meet and greet customers, offering assistance and answering questions about our products and services.
  • Demonstrate products and make recommendations based on customer needs and preferences.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Maintain a thorough knowledge of our products, including features, benefits, and applications.
  • Participate in visual merchandising activities and ensure accurate inventory management.

Requirements: To be successful in this role, you will need to possess the following qualifications:

  • Be at least 18 years old.
  • Hold a valid driver's license.
  • Have a high school diploma or equivalent.
  • Prior experience in retail sales, customer service, or related fields is highly desirable.

Benefits: As a valued employee of Sherwin-Williams, you can expect a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, paid time off, and opportunities for professional development and growth.

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