Hospitality Zone Manager

1 month ago


Pacific Beach, Washington, United States Seabrook Hospitality Full time

h3JobDescription/h3pSeabrookHospitalityisseekingahighlyorganizedanddetail-orientedindividualtofilltheroleofHospitalityZoneManager.Thiscriticalpositionwilloverseethedailyoperationsofadesignatedzonewithinourcommunity,ensuringseamlessguestexperiencesandmaintainingthehighstandardsofourvacationrentalproperties.Astheprimarypointofcontactforpropertyowners,thesuccessfulcandidatewillberesponsibleforaddressinginquiries,resolvingconcerns,andprovidingregularupdatesonpropertystatus./ppbKeyResponsibilities:/b/pulliActasthemainpointofcontactforpropertyowners,respondingpromptlytoinquiriesandaddressingconcerns./liliBuildandmaintainstrongrelationshipswithpropertyownerstofostertrustandsatisfaction./liliConductthoroughinspectionsofrentalpropertiespost-departuretoassesscleanliness,functionality,andrequiredmaintenance./liliPerformpre-arrivalinspectionstoensurepropertiesareguest-ready,addressinganyissuespromptly./liliCoordinatenecessaryrepairsorcleaningservicesasneededtopreparethepropertyforincomingguests./liliSuperviseandcoordinatetheactivitiesofhousekeepingstaff,ensuringefficientcleaningschedulesandadherencetoqualitystandards./liliManagemaintenancetechnicians,assigningtasksandoverseeingtimelycompletionofrepairsandupkeepofproperties./liliCultivateapositiveworkenvironmentbyprovidingeffectiveleadership,support,andguidancetoteammembers./liliImplementandinspectqualitycontrolmeasurestoupholdthestandardofcleanlinessandmaintenanceacrossallproperties./liliDevelopandmaintainchecklistsandprotocolstostreamlineinspectionprocessesandensureconsistency./liliCollaboratewithotherZoneManagersanddepartmentstofacilitatesmoothoperationsandresolvecross-functionalissues./liliHoldteammembersaccountableforperformancestandardsthroughregularevaluationsandconstructivefeedback./liliCommunicateeffectivelywiththeguestservicesteamtoensureaccurateschedulingandpreparationforguestarrivalsanddepartures./liliFosterstrong,positiverelationshipswithownerstoenhancecollaborationandsatisfaction./liliProvideguidanceonpropertypresentationandamenitiestomaximizerentalpotential./liliMaintaindetailedrecordsofpropertyinspections,maintenanceactivities,andownercommunications./liliGeneratereportsasneededtotrackpropertystatusandensurecompliancewithcompanystandards./liliEnsurecompliancewithcompanypolicies,industryregulations,andlocalordinancesrelatedtopropertymanagementandhospitalityservices./liliMeetwithpotentialhomeownerstoshowcasetheadvantagesandopportunitiesofSeabrook'srentalprogram,offeringcomprehensiveinformationandguidancetofacilitatetheirseamlessintegrationintoourvibrantcommunity./liliCoordinatewithrelevantteamstoensureswiftresolutionoftechnicaloroperationalchallenges./li/ulpbRequirements:/b/pulliStrongorganizationalandtime-managementskillswiththeabilitytoprioritizetaskseffectively./liliExcellentcommunicationandinterpersonalskills,withtheabilitytointeractprofessionallywithpropertyowners,guests,andteammembers./liliAttentiontodetailandacommitmenttomaintaininghighstandardsofcleanlinessandmaintenance./liliFlexibilitytoworkweekends,holidays,andeveningsasneeded./li/ulpbPreferredQualifications:/b/pulliBachelor'sdegreeorrelativeexperienceinBusiness,Hospitality,orarelatedfield./liliProvenexperienceinhospitalitymanagement,propertymanagement,orrelatedfield./liliCVRIandCVRHPcertificationspreferred./liliDemonstratedleadershipabilitiesandexperienceinsupervisingandmotivatingteams./liliFluencyinbothEnglishandSpanish(writtenandverbal)ispreferred./liliAllcandidatesmustpassabackgroundcheckpriortoemployment./li/ulpbPhysicalRequirements:/b/pulliProlongedperiodsofsittingatadeskandworkingonacomputer./liliIndoor/outdoorenvironmentsubjecttochangingconditionsandtemperatures./liliAbilitytostandforprolongedperiodsoftimeandwalkmoderatedistances./liliAbilitytolift,carry,push,andpullobjectsweighingupto50poundsoccasionally./li/ulpbBenefits:/b/pulliMedical,DentalandVisionInsuranceforallfull-timeteammembers/lili401(k)/liliBasicLifeInsurance–100%CompanyPaid/liliVoluntaryLife,CriticalIllnessandAccidentInsurance/liliPaidTimeOff:ulli10days(80hours)earnedwithupto2yearsofservice./lili15days(120hours)earneduponcompleting2-4yearsofservice./lili20days(160hours)earneduponcompleting5-8yearsofservice./lili25days(200hours)earneduponcompleting9+yearsofservice./li/ul/liliEmployeeAssistanceProgram/liliTeladocVirtualServices/liliTuitionReimbursement/liliDiscountsandRentalCredits/li/ulpemSeabrookisanequalopportunityemployer,committedtofosteringaninclusiveanddiverseworkplace.Weencouragecandidatesofallbackgroundstoapply./em



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