Lead Sales Associate
5 days ago
At Stretch Zone - 1025, we are seeking a highly motivated and results-driven Lead Sales Associate to join our team. As a key member of our studio, you will be responsible for driving membership sales, providing exceptional customer service, and leading a team of Sales Associates to achieve sales goals and operational excellence.
Key Responsibilities- Drive membership sales by converting guests into members and retaining existing members through excellent customer service and follow-up.
- Lead and coach a team of Sales Associates to achieve daily and monthly sales goals, providing guidance and support to ensure operational excellence.
- Provide exceptional customer service by greeting guests, scheduling appointments, answering phone calls, and addressing member concerns in a timely and professional manner.
- Track key performance indicators (KPIs) to understand studio performance and assist the General Manager in setting and achieving sales goals.
- Promote the value of practitioner-assisted stretching by hitting sales goals, encouraging add-on sessions, and actively working to improve sales skills and team performance.
- Previous sales experience and management experience, with a proven track record of driving sales and achieving sales goals.
- Excellent customer service skills, with the ability to connect with guests and members in a friendly and professional manner.
- Strong leadership and coaching skills, with the ability to motivate and guide a team to achieve sales goals and operational excellence.
- Well-organized and able to multitask, with exceptional time management and communication skills.
- Ability to track KPIs and understand studio performance, with a deep understanding of the driving factors that affect sales and customer satisfaction.
At Stretch Zone - 1025, we offer a dynamic and supportive work environment, with opportunities for growth and development. We are committed to providing exceptional customer service and promoting the value of practitioner-assisted stretching to our guests and members.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.
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