Patient Services Coordinator III

4 weeks ago


NC United States Novant Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Coordinator III to join our team at Novant Health. This role will be responsible for ensuring the timely and accurate recording of patient demographics, insurance information, and patient charges.

Key Responsibilities
  • Record and update patient demographics, insurance information, and patient charges in a timely and accurate manner.
  • Schedule patient appointments in a timely and accurate manner.
  • Provide exceptional customer service to patients and families.
  • Work collaboratively with the healthcare team to ensure seamless patient care.
  • Stay up-to-date with changing policies and procedures.
Requirements
  • High School Diploma or equivalent required.
  • One year of clerical experience in a medical office setting required.
  • Knowledge of medical office software, including updating patient demographic information, posting charges, and scheduling patient appointments.
  • Excellent verbal communication skills and ability to work with changing priorities.
  • Excellent organizational, problem-solving, and critical thinking skills.
  • Ability to maintain confidentiality and interact with individuals of all cultures and levels of authority.
Preferred Qualifications
  • Proficient in the use of all computer software utilized in the practice.
  • Basic medical terminology knowledge.
  • Knowledge of EPIC systems and multiple payor billing requirements.
About Novant Health

Novant Health is a leading healthcare provider in the region, committed to delivering exceptional patient care and service. Our team members are part of an environment that fosters teamwork, engagement, and community involvement.



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