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Front Desk Associate

2 months ago

Pittsburgh, Pennsylvania, United States Camp Bow Wow Full time
About the Role

Camp Bow Wow is seeking a highly motivated and animal-loving individual to join our team as a Front Desk Associate. As a key member of our leadership team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our canine guests and their owners.

Key Responsibilities
  • Provide top-notch customer service to our clients and their pets
  • Manage front-of-house operations, including responding to inquiries and resolving issues
  • Collaborate with our Camp Director to ensure seamless day-to-day operations
  • Assist with administrative tasks, such as data entry and record-keeping
  • Participate in ongoing training and professional development to enhance skills and knowledge
Requirements
  • High school diploma or equivalent required; degree in a related field preferred
  • Minimum 1 year of customer service experience, preferably in a pet-related industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic computer skills and proficiency in Microsoft Office
What We Offer
  • Competitive hourly rate and opportunities for career growth and advancement
  • Free dog daycare and boarding for your own pets
  • Flexible scheduling and opportunities for professional development
  • A fun and supportive work environment with a team of animal lovers