Retail Operations Supervisor
2 weeks ago
$12-$15 PER HOUR * ELIGIBLE FOR BONUSES * WEEKLY PAY * BENEFITS including Medical, Dental, and Paid Vacation (subject to eligibility requirements)
JOB OVERVIEW
This position is ideal for dynamic team leaders who thrive in a fast-paced environment. You will support the General Manager in overseeing daily operations and take charge of various tasks assigned to your team.
KEY RESPONSIBILITIES
Your role will encompass daily operational management, including:
- Cost management
- Inventory oversight
- Cash handling
- Customer relationship management
You will play a crucial role in developing future leaders by setting a positive example and mentoring your team members. It is essential to adhere to company policies and procedures while expecting the same from your staff. Actively encourage current team members and seek out exceptional new talent.
ADDITIONAL DUTIES
Responsibilities will also include:
- Staffing and scheduling
- Administrative tasks
- Food management
- Time management
- Maintaining a professional appearance
- Upholding company image standards
- Delivering excellent customer service and effective service recovery
- Ensuring attendance and punctuality
- Reliable transportation to and from work
- Maintaining store cleanliness
- Marketing initiatives
QUALIFICATIONS
General job responsibilities for all team members include:
- Comprehensive knowledge of operational tasks and the ability to train others in these tasks.
- Proficiency in operating all necessary equipment.
- Efficiently stocking ingredients from delivery to storage and work areas.
- Preparing products accurately and swiftly.
- Handling and processing telephone orders.
- Conducting inventory checks and completing related paperwork.
- Daily cleaning of the store and equipment.
- Strong communication skills.
- Ability to understand and provide clear written instructions.
- Verbal communication skills to interact with customers and colleagues for order processing.
ESSENTIAL SKILLS
Candidates should possess:
- Quick and accurate mathematical skills (calculator use permitted).
- Capability to provide correct monetary change.
- Strong verbal, written, and telephone skills for order processing.
- Coordination skills for precise movements.
- Proficiency in entering orders using a computer keyboard or touch screen.
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