Huck's QSR Department Manager
3 weeks ago
The QSR Manager at Huck's Food and Fuel is responsible for overseeing the day-to-day operations of the food service department. This includes ensuring that the department is profitable, maintains the highest level of quality and customer service, and adheres to company policy.
Key Responsibilities
A. General Management
• Ensure the food service department is open and ready for business during all scheduled hours
• Effectively schedule associates to meet business demands
• Provide prompt and courteous service to all customers
• Communicate effectively with store associates and management
• Follow all federal, state, and local laws and ordinances
B. Bookkeeping
• Ensure all paperwork is completed accurately and in a timely manner
• Maintain inventory and loss within company guidelines
• Conduct inventories as directed by management
• Ensure associates are properly recording all hours worked
C. Human Resources
• Treat all associates with dignity and respect
• Use proper personnel management techniques
• Ensure associates receive breaks
• Advise store manager of any personnel situations or policy violations
D. Security
• Ensure associate shift procedures are followed
• Maintain a safe shopping and working environment
• Ensure all safety rules are followed and protective equipment is used
E. Merchandising
• Ensure current sign program is posted
• Maintain current plan-o-grams
• Communicate with division manager regarding special needs or requests
F. Maintenance
• Ensure food service appearance reflects company expectations and standards
• Maintain clean food service display cases and glass
• Report any maintenance problems to the store manager
G. Safety
• Ensure ladders are properly used
• Follow lifting procedures per company policy
• Use wet floor signs as needed
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