Mobility Solutions Team Lead

1 week ago


Austin, Texas, United States VINCI Highways Mobility Solutions Full time
Job Description:
  • Provides daily direction and communication to employees ensuring customer service calls are answered efficiently and effectively.
  • Assists customers in resolving complaints concerning billing or service rendered.
  • Uses judgment to minimize complaints referred to designated managers or departments for investigation.

The ideal candidate will have two years of related experience as a Customer Service lead or supervisor and be bilingual in Spanish. Excellent phone etiquette, written, and verbal communication skills are essential.



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