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Retail Sales Lead Golf Professional

2 months ago

Tacoma, Washington, United States DICK'S SPORTING GOODS INC Full time
About the Role

At DICK'S SPORTING GOODS INC, we're passionate about empowering athletes to achieve their goals. As a Retail Sales Lead Golf, you'll play a critical role in delivering exceptional customer experiences and driving sales growth in our golf department.

Key Responsibilities
  • Support the Assistant Store Manager and Store Manager in executing brand standards and driving sales growth.
  • Lead by example, demonstrating a customer-first approach and a commitment to excellence in all aspects of the job.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance the overall shopping experience.
  • Collaborate with the team to achieve sales goals, resolve customer complaints, and maintain a positive store environment.
  • Stay up-to-date on product knowledge, promotions, and sales trends to provide expert advice to customers.
  • Assist with training and development of sales associates, ensuring they have the skills and knowledge needed to succeed in their roles.
  • Contribute to the development of a positive and inclusive store culture, fostering a sense of community and teamwork among colleagues.
  • Adhere to company policies and procedures, maintaining confidentiality and upholding the highest standards of integrity and professionalism.
Leadership Traits
  • Ensures Accountability: Takes ownership of results, sets clear expectations, and holds self and others accountable for delivering high-quality outcomes.
  • Customer-Focus: Prioritizes customer needs, provides exceptional service, and strives to exceed customer expectations.
  • Collaborative: Works effectively with colleagues, shares knowledge and expertise, and fosters a culture of teamwork and collaboration.
  • Instills Trust: Builds strong relationships, communicates effectively, and demonstrates a commitment to transparency and honesty.
  • Decision-Quality/Decision-Making Abilities: Makes informed, data-driven decisions, and takes calculated risks to drive business growth and improvement.
  • Action-Oriented: Takes initiative, prioritizes tasks, and drives results in a fast-paced, dynamic environment.
  • Engagement Driver: Fosters a positive and inclusive work environment, encouraging colleagues to contribute their ideas and perspectives.
  • Talent Developer: Identifies and develops talent, providing coaching, mentoring, and opportunities for growth and development.
  • Effective Team Building Skills: Builds and maintains strong relationships with colleagues, customers, and partners, driving collaboration and teamwork.
  • Plans & Aligns: Develops and implements plans, aligns with company goals and objectives, and drives results in a rapidly changing environment.
Requirements
  • Flexible availability, including nights, weekends, and holidays.
  • Prior retail sales experience or customer-focused experience preferred.
  • Golf experience preferred.
  • Ability to stand, bend, stoop, reach, push, pull, and lift up to 15-35 lbs. items repetitively.
  • Ability to work extended periods of time standing or walking.
  • Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
Targeted Pay Range

$19 - $27 per hour. Starting rate of pay may vary based on factors including, but not limited to, location, experience, and position offered.