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Insurance Administration Supervisor

2 months ago

Boca Raton Florida, United States Sage Dental Full time

About the Role:

The Insurance Administration Supervisor is a key member of our team at Sage Dental, responsible for overseeing the maintenance and updating of insurance grids, entering plan data, and creating insurance plans in our system. This role involves ensuring all fee schedules are current and communicating with insurance carriers to manage new plans and resolve payment discrepancies.

Key Responsibilities:

  • Manage the insurance team and hold them accountable to Sage Dental standards, reviewing metrics and coaching where needed.
  • Train IVC representatives and field team to ensure best practices and Sage Dental expectations are being met.
  • Determine when there is a need for intervention with an insurance carrier, and proactively reach out to solve the issue.
  • Maintain strong partnership relationships and communicate with insurance carriers regarding new fees and insurance plans.
  • Analyze and suggest process improvements for a more efficient team.
  • Responsible for maintaining insurance grids/sheets for the practices.
  • Enter plan data into worksheets and templates.
  • Create HMO, Medicare, and Fedvip plans in the Sage System.
  • Upload and keep all fee schedules updated in the Sage System.
  • Support end users with HMO, Medicare, and Fedvip plans.

Requirements:

  • 2 years of dental experience and knowledge of procedure codes.
  • Proficiency in Excel.
  • Highly Organized.
  • Good Communication Skills.
  • Time Management Skills.
  • Familiarity with Dentrix a plus.

What We Offer:

  • Competitive base pay.
  • Bonus programs (job specific).
  • Benefits such as: Health Insurance, In-House Dental Program, PTO, Vacation Pay, Direct Deposit, 401K and more