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Patient Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at Select Physical Therapy. As a Patient Service Specialist, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities- Patient Registration and Scheduling: Register new patients, schedule appointments, and manage patient records.
- Communication and Customer Service: Provide excellent customer service to patients, providers, and coworkers, responding to requests for information and resolving issues in a timely and professional manner.
- Insurance and Billing: Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.
- Administrative Support: Perform various administrative tasks, including data entry, filing, and maintaining accurate records.
- Education: High School Diploma or GED required.
- Experience: 1 year of scheduling experience and 1 year of front desk experience preferred.
- Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
