Customer Service Expert

3 days ago


Irving, Texas, United States Reliant Air Conditioning Full time
Job Overview

We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in the Dallas–Fort Worth area. As a key member of our team, you will be responsible for delivering unparalleled customer care and ensuring that every interaction is positive and memorable.

The ideal candidate will possess excellent communication skills, a strong understanding of the HVAC industry, and the ability to work effectively in a fast-paced environment. If you are passionate about providing outstanding customer service and have a passion for helping others, we encourage you to apply.

Key Responsibilities
  • Become an expert on our products and services, including air conditioning and heating repair, maintenance, and installation.
  • Assess customer needs and resolve issues in a timely and professional manner, utilizing your problem-solving skills and technical knowledge.
  • Schedule service appointments and installations to ensure seamless customer experiences.
  • Manage multiple conversations with customers simultaneously, prioritizing their needs and ensuring timely resolutions.

Our goal is to provide top-notch customer care while fostering a positive company culture. We believe that our employees are our greatest assets, and we strive to create a work environment that is inclusive, supportive, and rewarding.



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