Customer Service Expert

3 days ago


Irving, Texas, United States Reliant Air Conditioning Full time
Job Overview

We are seeking a highly skilled and customer-focused Customer Service Expert to join our team at Reliant Air Conditioning. This is an exciting opportunity for a passionate individual who is dedicated to providing exceptional service to our customers.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you are a results-driven professional who is committed to delivering outstanding customer experiences, we encourage you to apply.

About the Role

  • Provide unprecedented customer care for all our customers, developing relationships and working towards solving any issues.
  • Become an expert on the HVAC industry and all the products and services we offer.
  • Assess the nature of service issues and resolve everything from basic to complex problems for our customers.
  • Schedule service repairs and installations for our customers to ensure their needs are taken care of as quickly as possible.

Requirements

  • 1 to 2 years of experience in a customer service-oriented position.
  • High School Diploma/GED.
  • Previous HVAC related experience would be nice, but it's not a deal breaker.
  • Customer focused and results orientated.
  • Exceptional writing and speaking abilities to provide clear and empathetic customer support.
  • Estimated Salary: $45,000 - $60,000 per year, depending on experience.


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