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Collision Repair Estimator

2 months ago

Portsmouth Heights, Virginia, United States Quality Talent Group Full time
About the Role

We are seeking a skilled Collision Repair Estimator to join our team at Quality Talent Group. As a Collision Repair Estimator, you will play a critical role in ensuring the accuracy and efficiency of our collision repair estimates.

Key Responsibilities
  • Educate Customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
  • Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
  • Manage Repairs throughout the process and ensure our quality standards by performing in-process QC.
  • Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
  • Pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
  • Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete.
Requirements
  • Customer Service Skills
  • Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environments.
  • Knowledge of dealing with insurance partners preferred.
  • Ability to deal with fast-paced environments.
  • Knowledge of multiple estimating systems, CCC One preferred, Mitchell & Audatex.
What We Offer
  • Competitive pay.
  • Weekly paychecks.
  • 401K with company match.
  • Medical/Vision/Dental Insurance.
  • Additional elective benefits.