Crash Estimator

4 weeks ago

Portsmouth, Virginia, United States Quality Talent Group Full time
About the Job

At Quality Talent Group, we're seeking a skilled Crash Estimator to join our team. As a Crash Estimator, you will play a critical role in ensuring our customers receive exceptional service and quality repairs.

Responsibilities
  • Educate customers on vehicle repair processes, insurance procedures, and customer rights.
  • Complete initial estimates, write detailed estimates after full disassembly and damage evaluation, and finalize estimates.
  • Manage repairs throughout the process, ensuring our quality standards are met by performing in-process quality control.
  • Keep customers informed and updated on their vehicle's status, providing an exceptional experience.
  • Pull and review data procedures for Body Technicians, complete post-scanning for each vehicle, and pre-close final repair orders.
Qualifications
  • Excellent customer service skills.
  • Organization and multi-tasking skills, with the ability to adapt to a fast-paced environment.
  • Knowledge of dealing with insurance partners is preferred.
  • Ability to work in a fast-paced environment.
  • Knowledge of multiple estimating systems, including CCC One, Mitchell, and Audatex.
Benefits
  • Competitive pay.
  • Weekly paychecks.
  • 401K with company match.
  • Medical, vision, and dental insurance.
  • Additional elective benefits.

Location: US-VA-Portsmouth

Category: Estimatics

Position Type: Regular Full-Time

Prioritization: Tier - Staffing Needs

Remote: No

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