Crash Estimator
4 weeks ago
At Quality Talent Group, we're seeking a skilled Crash Estimator to join our team. As a Crash Estimator, you will play a critical role in ensuring our customers receive exceptional service and quality repairs.
Responsibilities- Educate customers on vehicle repair processes, insurance procedures, and customer rights.
- Complete initial estimates, write detailed estimates after full disassembly and damage evaluation, and finalize estimates.
- Manage repairs throughout the process, ensuring our quality standards are met by performing in-process quality control.
- Keep customers informed and updated on their vehicle's status, providing an exceptional experience.
- Pull and review data procedures for Body Technicians, complete post-scanning for each vehicle, and pre-close final repair orders.
- Excellent customer service skills.
- Organization and multi-tasking skills, with the ability to adapt to a fast-paced environment.
- Knowledge of dealing with insurance partners is preferred.
- Ability to work in a fast-paced environment.
- Knowledge of multiple estimating systems, including CCC One, Mitchell, and Audatex.
- Competitive pay.
- Weekly paychecks.
- 401K with company match.
- Medical, vision, and dental insurance.
- Additional elective benefits.
Location: US-VA-Portsmouth
Category: Estimatics
Position Type: Regular Full-Time
Prioritization: Tier - Staffing Needs
Remote: No
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