Infusion Intake Specialist

2 weeks ago


Phoenix, Arizona, United States Soleo Health Inc Full time
Job Title: Infusion Intake Coordinator

Soleo Health is seeking a skilled Infusion Intake Coordinator to support our Home Infusion Specialty Pharmacy Remotely (USA). As a key member of our team, you will play a vital role in ensuring timely and accurate processing of patient referrals and authorizations.

Key Responsibilities:
  • Verify patient insurance benefits and document coverage of medications, administration supplies, and related infusion services.
  • Calculate estimated patient financial responsibility based on benefit verification and payer contracts.
  • Initiate, follow-up, and secure prior authorization, pre-determination, or medical review, including reviewing and obtaining clinical documents for submission purposes.
  • Communicate with patients, referral sources, and other departments regarding status of referral, coverage, and updates.
  • Refer patients to manufacturer copay assistance programs and/or foundations as needed.
Requirements:
  • At least 2 years of home infusion pharmacy and/or medical intake/reimbursement experience.
  • Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines.
  • Strong ability to multi-task and support numerous referrals/priorities while ensuring productivity expectations and quality are met.
  • Knowledge of HIPAA regulations and basic level skills in Microsoft Excel & Word.
About Us:

Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset.

We are committed to diversity, equity, and inclusion, recognizing that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation.


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