Shift Leader

2 days ago


Charleston, West Virginia, United States Insomnia Cookies Full time

As a Shift Leader at Insomnia Cookies, you will be the driving force behind a successful bakery operation. Your leadership style should be hands-on, with a focus on building orders, suggestive selling, baking, and interacting with customers. You will take pride in knowing that your expertise contributes to a productive and fun night for your store.

Key Responsibilities:

* Provide exceptional customer service and quality products to all guests
* Support store leadership by maintaining operations during your shift
* Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
* Manage cash handling and deposits

Requirements:

* At least 1 year of working experience in a customer service focused role
* Point of Sale systems experience
* Outstanding communication, time management, and people skills
* Outgoing/friendly/patient demeanor
* Detail focused and results-oriented
* Ability to lead-by-example and motivate others
* Ability to lift up to 40 lbs.
* Legally eligible to work in the United States
* Must be 18 years or older to be employed

About Us:

Insomnia Cookies was founded in a college dorm room and has since become a cult brand known for its innovative bakery + delivery concept. With an expanding footprint of over 290 stores globally, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible".


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