Financial Operations Director

2 days ago


Vail, Colorado, United States SKi Butlers Full time
Job Summary
Ski Butlers is seeking a skilled Team Lead to join our team in the mountains. As a key member of our operations team, you will be responsible for delivering exceptional customer service and leading day-to-day activities with ease.

About Us
Ski Butlers was founded in 2004 to make ski vacations convenient by tapping into our shared passion, culture, and fun work environment to create a customer experience unlike any other. We are committed to making a positive impact on our communities and strive to deliver exceptional service with every interaction.

Key Responsibilities
* Uphold high standards of customer service while managing the flow of day-to-day operations* Adapt to changing environments, manage expectations, and lead by example* Plan delivery routes, support calls, and pickups for the current and upcoming shift* Ensure brand standards are met daily, including uniforms, vans, equipment, and shop cleanliness* Sizing guests in proper equipment for orders as they come into our system* Schedule work assignments for the following shift* Assist labor management during slow periods

Benefits
* Estimated salary range: $55,000 - $65,000 per year* Epic Merchant Pass* Access to industry-discounted brands through ExpertVoice* Discounted access to Rossignol/Dynastar/Lange equipment* 401K benefit and match for all staff members over 18 years old* Pre and post-shift team meetings to ensure each Ski Technician understands expectations and responsibilities

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