Network System Technician/Engineer

2 days ago


Troy, New York, United States NYS Unified Court System - Division of Court Modernization Full time
Job Description

As a member of the Division of Courtroom Modernization, you will play a critical role in advancing the mission to make public court spaces in New York State more functional and accessible. This position offers opportunities for growth and specialization within various projects, including audio-visual systems, evidence presentation systems, and video conferencing.

Key Responsibilities:

  • Research, develop, design, deploy, maintain, train, and support state-of-the-art audio and visual systems in courtrooms, jury rooms, and training and conference rooms throughout the state.
  • Resolve and monitor cabling, networking equipment, audio visual hardware, software, and configuration problems.
  • Coordinate with court managers and vendors for the delivery of audio-visual solutions and report project progress to Technical Managers and the Director of Court Modernization.
  • Provide information to Technical Managers on the work of subordinate personnel and assist help desk personnel to resolve escalated technical problems.

Requirements:

  • Bachelor's degree from an accredited college or university and one to three years of related technical experience in a help desk or technical environment.
  • An equivalent combination of education and related technical experience in a help desk or technical environment.

Working Environment:

The Division of Court Modernization staff consists of diverse backgrounds, experiences, and perspectives, and our inclusive environment welcomes the enthusiasm and creativity essential to enable everyone to thrive to reach their maximum potential.

Benefits:

  • Substantial paid annual and sick leave.
  • Stable Monday-Friday schedule with minimal overtime requirements.
  • Union negotiated pay increases.
  • Medical and dental insurance.


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