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NOC Support Engineer

2 months ago

Hauppauge, New York, United States Insight Global Full time

About the Role: We are seeking a dedicated individual to join our dynamic team at Insight Global. This position offers a flexible hybrid work schedule and numerous opportunities for professional development. We value reliability and a willingness to learn over extensive experience.

Key Responsibilities:

  • Monitor network performance and manage alerts effectively.
  • Identify and implement solutions within a Network Operations Center (NOC) environment.
  • Document processes and issues thoroughly to enhance team efficiency.
  • Analyze SQL statements to identify and resolve issues.

Qualifications:

  • Bachelor's degree in Computer Science or equivalent professional experience.
  • 2-3 years of experience in network monitoring.
  • Familiarity with networking technologies; preference for CISCO, Aruba, or Meraki.
  • Strong documentation skills and attention to detail.

Work Environment: This position is hybrid, allowing for a blend of remote and in-office work.

Compensation: Competitive hourly rate based on experience.

Contract Duration: This role is structured as a contract with the potential for permanent placement.