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Operations Manager for Installation Services

2 months ago

Orlando, Florida, United States D.H. Pace Company, Inc. Full time
Job Overview

D.H. Pace Company, Inc. is seeking to recruit a Manager of Installation Operations. Our organization specializes in the sales, service, and installation of a wide variety of door systems. We are looking for a professional who excels in scheduling, project oversight, and labor cost management.

Key Responsibilities:

  • Oversee the daily functions of the installation department.
  • Develop and implement effective schedules to fulfill customer commitments and ensure adherence to plans.
  • Assess workload and workforce to meet client demands efficiently.
  • Guarantee timely project completion within budget while ensuring customer satisfaction.
  • Analyze monthly financial and operational reports, collaborating with team leaders to create improvement strategies.
  • Enhance the performance of the field team through regular evaluations.
  • Assist in the recruitment, training, and development of new staff members.
  • Perform additional tasks as required.

Qualifications:

  • Bachelor's degree is strongly preferred.
  • Proven experience in managing team performance, recruitment, and training.
  • Skilled in customer communication to consistently exceed satisfaction expectations.
  • Technical aptitude and understanding of mechanical systems are essential.
  • A valid driver's license is required.

Why Choose D.H. Pace?

D.H. Pace Company is a well-established distribution, construction, and service firm offering a comprehensive range of door and security solutions. With over 95 years in the industry, we operate more than 50 offices across multiple states and have achieved significant sales milestones.

Our Benefits Include:

  • Medical, dental, and vision plans available from the first day of the month following your start date.
  • Paid time off: 13 days accrued in the first year, increasing to 16 days in the second year.
  • Paid holidays including major national observances.
  • Up to 2 floating holidays each year.
  • Competitive salary with annual performance reviews.
  • 401k retirement plan with employer matching.
  • Company-funded life insurance and disability coverage.
  • And additional benefits.

Completion of references, employment verification, background checks, and drug screening is required prior to hiring.