Practice Administrator II

2 weeks ago


Greensboro North Carolina, United States Cone Health Full time
Job Summary

We are seeking a highly skilled Practice Administrator II to join our team at Cone Health. This role will be responsible for managing the overall health and functions of 5-8 practices or 25-39 overall providers, ensuring site leadership is in place and that the Practice is executing at target or stretch performance for a majority of true north and financial metrics.

Key Responsibilities
  • Optimize provider templates to ensure maximum access availability and volumes, resolving barriers to provider productivity and enhancing patient-facing time to improve patient satisfaction and practice revenue.
  • Maintain benchmark staffing levels, foster team engagement, and empower teams to address daily issues and barriers, collaborating with the Director to recruit providers and promptly resolving provider-related issues when they arise.
  • Engage with the Director and providers on provider contracts, demonstrating a deep understanding of Resource-Based Relative Value Scale (RBRVS) and its impact on reimbursement and compensation, ultimately enhancing provider relations and practice profitability.
  • Enforce adherence to internal policies, procedures, and regulatory requirements within the business units, ensuring compliance to maintain a high standard of patient care and operational excellence.
  • Manage TNM outcomes for each business unit, establishing process metrics in collaboration with site leaders to measure daily TNM progress, and proactively revise processes and procedures to take corrective actions when metrics lag behind, ensuring continuous improvement in patient care and operational efficiency.
  • Drive the achievement of financial targets within the business units, regularly analyzing financial data, implementing corrective actions for variances, overseeing proper financial procedures, including cash handling, charging, coding, and revenue cycle, and taking accountability for revenue cycle outcomes, including actions to improve revenue/accounts receivable.
Requirements
  • EDUCATION: Associate's degree in business, finance, or a healthcare-related field; ACMPE or related certification within 1 year.
  • EXPERIENCE: 4 years in medical practice total, 3 years of practice leadership experience.
  • LICENSURE/CERTIFICATION/REGISTRY/LISTING: MGMA ACMPE or NHI CMOM or related certification in Medical Practice Management.


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