Customer Service Representative

7 days ago


Forest Park, Georgia, United States Vaco Full time
Job Summary:

As a Customer Support Specialist at Vaco, you will provide timely and accurate responses to customer inquiries via phone or correspondence under direct supervision. You will work within established guidelines and identify solutions for operational or administrative non-standard problems. Additionally, you will complete various operational or administrative work assignments under limited supervision and communicate potentially sensitive information with other departments and/or outside organizations.

Key Responsibilities:

Provide timely and accurate responses to customer inquiries via phone or correspondence under direct supervision
Work within established guidelines and identify solutions for operational or administrative non-standard problems
Complete various operational or administrative work assignments under limited supervision
Communicate potentially sensitive information with other departments and/or outside organizations

Qualifications:

Knowledge of essential processes or procedures to complete the job
In-depth knowledge and multi-skilled or specialized skills achieved through training and on-the-job experience

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