Lead Systems Analyst, Restaurant Labor Technology Specialist

1 week ago


Atlanta, Georgia, United States Chick-fil-A Full time
Job Title: Lead Systems Analyst, Restaurant Labor Technology

At Chick-fil-A, we're looking for a highly skilled Lead Systems Analyst to join our team. As a key member of our Restaurant Labor Technology team, you'll play a critical role in transforming our labor technology systems to support our growing business.

Key Responsibilities:
  • Define requirements and identify technical solutions for labor technology systems
  • Execute technical tasks and create documentation for requirements, process maps, and test plans
  • Communicate with functional partners and vendors to ensure successful implementation
  • Support and troubleshoot high-complexity issues and assist with lower-complexity issues
  • Lead project teams and use system and technical knowledge to implement functionality
Requirements:
  • 5+ years of experience in systems analysis and labor technology
  • Excellent written and verbal communication skills
  • Sharp analytical and problem-solving skills
  • Strong decision-making skills and ability to work independently
  • Ability to effectively manage vendors and prioritize tasks
What We Offer:
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A flexible work schedule with 10% travel requirements


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